“Striving for excellence motivates you; striving for perfection is demoralizing.” Harriet Braiker
If perfection is the only success, your company employees and managers will all feel like losers…is that really what we want people to feel about their safety efforts? Better in my opinion to “measure what you want to create” In this case “safe production of your goods and services.”
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Thank you for this post. I have felt this way about zero incident culture for a long time and have seen the direct results of demoralization.