One of the critical keys to communication is engagement. Trouble is much, of safety communication doesn’t fit the classic communication model and is done TO people not WITH them. This all too common flaw is why I wrote my book “How to Hold GREAT Safety Meetings – These meetings don’t suck anymore!” Far too many meetings are not meetings at all but one way delivery sessions in very unengaging ways.
In the classic communication model (see the model above), engagement through feedback is essential. People engage if engaged…the logic is overwhelming!