E. Scott Geller – How to Get More People Involved in Behavior-Based Safety:
“Selling an Effective Process “Behavioral safety is an approach for analyzing what needs to be done to make safe behavior more probable and at-risk behavior less probable. Then, with BBS principles and procedures, line workers are empowered to help each other eliminate barriers to safe behavior and factors that motivate at-risk behavior.”
The Components – Scott Geller, Ph.D.
“The key process underlying the success of behavior-based coaching is interpersonal observation and feedback. After appropriate education and training, workers develop specific procedures for carrying out the following steps:
1) a list of critical safe and at-risk behaviors is derived for particular work areas or for an entire work site,
2) the critical behaviors are defined precisely and operationally so all participants can observe them objectively and reliably,
3) a critical behavior checklist (CBC) is developed on which to record occurrences of safe and at-risk behaviors,
4) observers use the CBC to observe and evaluate the work practices of individuals or groups,
5) observers share the results of their behavioral audits with the people they observe in one-to-one coaching sessions and at group meetings,
6) participants periodically discuss successes and failures with their observation and feedback procedures and thereby continually improve the process, and
7) participants develop intervention techniques to decrease resistance and increase long-term involvement in the process.”
“Traditional safety cultures typically do not provide the necessary support for employees to strive beyond minimal efforts. Organizations relying on conventional safety and leadership approaches often fail to inspire the necessary safety-related behaviors and attitudes in their employees.
In addition, these organizations have difficulty identifying, then removing barriers to safety excellence.”
The behaviour-based approach decreases at-risk behaviour to avoid failure.
Terry McSween, Quality Safety Edge –
“Behavioral safety grew out of the early work done by early pioneers who were applying behavioral principles in organizations. In the late ’60’s and early ’70’s, Aubrey Daniels, Wanda Myers, and others were working with organizations applying behavioral concepts to improve performance in what Aubrey would later term performance management, work that grew out of the pioneering work done by Ed Feeney at Emery Air Freight. The pioneering safety research done by Judy Komacki and Beth Sulzer-Azaroff in the late ‘70s provided the basic technology that was developed and refined by Tom Krause and his associates who were working with back injuries and developed their process as a preventative intervention.
Today’s behavioral safety initiatives also draw heavily on the traditions of TQM and organizational development, involving employees in conducting observations within their work areas and in teams that analyzed the observation data and develop action plans targeting improvements in safe practices.”